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FAQ

THEY CAN'T VOID YOUR WARRANTEE!!!

A lot of times you'll hear from various big name OEM printer manufacturers and their service providers that unless you strictly buy OEM (Original Equipment Manufacturer) printer cartridges at extremely high premium prices that they'll void your warrantee.

DON'T BE FOOLED!!!
 

That is unethical, immoral and illegal.  It's like a car dealer telling you that you can only have your car repaired at the dealership. And you know how expensive a dealership repair can be. It's the same thing.  

It's your printer and you can make your own decisions as to where you spend your money.

Just to give you an example...

The Magnuson-Moss Warranty Improvement Act MAGNUSON-MOSS Warranty Improvement Act United States Code Annotated Title 15 Commerce and Trade

Chapter 50 Consumer Product Warranties 15 Section 2302

(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:

1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

2. The Commission finds that such a waiver is in the public interest.

The printer manufacturer can't void your warranty because you use a cartridge made by someone other than the printer manufacturer. This also includes the use of compatible and remanufactured cartridges.

IBM vs. The United States

Also...

The Sherman-Clayton Antitrust Act:
The Supreme Court (IBM vs. The United States) held that IBM could not threaten customers with termination of their data processing equipment leases just because they did not use supplies manufactured by IBM. Such practice constituted a "tying agreement" and was found to be in violation of the Sherman and Clayton Antitrust Law.



Any and all returned items and packaging must be unused and in a resellable condition to be credited a refund and are subject to a 20% restocking fee.

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